How To Handle Difficult Conversations

I am back! Today we are going to learn new phrases and new words about a leaky bathroom. You’ll also learn what to say when you have that awkward phone conversation. Today’s episode is based on a true story…my story. Have a listen, enjoy the show! Milena

Related Links

Download the free gift – How to Speak Clearly and Confidently over the phone
[192] How To Sound Clear and Confident When Speaking Over the Phone (Free Gift)
Study English in Australia – Click here to find out how!

Transcript Snapshot

Hey guys you are listening to the English Made Simple show, this is episode number 195, number one hundred and ninety five, numero ciento noventa y cinco.

Welcome to English Made Simple, my name is Milena from How’s it?
Did you forget me? Noooo! I know, I haven’t been her two weeks, haven’t released an episode for two weeks! Oops-a-daisy!

I’ve been on the phones all week and the week before that, all of the past week and the week before that, I should say. As a matter of fact, in the past few weeks I’ve been spending a lot of time on the phone trying to organise things for the bathroom renovations, talking with different tradesmen, talking with different tradies as we say in Australia, but also trying to organise the cleaning and moving as I am on the move again!

Yes, I will be moving again…

Before we begin, I’d like to say that this episode has been brought to you by Tour Studies – tour studies helps you get a visa so you can come to study in Australia. You can study English in Australia for 6 months (or whatever time period you choose) and then travel the rest of the time exploring Australia. If you are interested in studying English in Australia visit, – The team at Tour Studies will help you out with visa, with insurance and help you out with the courses to take here in Australia! Again that website link was

So now let’s continue with the show.

Today’s topic is about – what shall I call it – awkward conversations over the phone OR difficult conversations over the phone. Do you know what the word “awkward” means? It means uncomfortable, difficult – you could say I had uncomfortable conversations over the phone.

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Milena Vujnic

Milena Vujnic

Podcast Host at English Made Simple Podcast


Milena is the host of the English Made Simple Podcast and is passionate about helping English learners break their fear of speaking English so they can confidently make conversation and be understood by other English-speakers.

Milena lives in Australia with her Chileno husband and loves anything podcasting and online coaching and is honoured to be supporting and guiding immigrants from all over the world with her products, programs and coaching services.

Click here to learn more about how you can work with Milena.


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